A dog who shakes the head, scratches one ear or develops a strong ear odor may have inflammation, yeast, bacteria, mites or something lodged in the canal. An online consultation can help decide how urgently the dog needs an exam, but cannot look deep into the ear or determine whether the eardrum is intact.
Signs worth reporting
Describe which ear is affected, discharge color, odor, pain, head shaking and whether the dog has been swimming. Allergies often contribute to recurrent ear inflammation, while secondary bacterial or yeast infections may require specific treatment. A veterinarian can examine the canal and use ear cytology to inform treatment.
What to avoid before the appointment
Do not put hydrogen peroxide, essential oils, human ear drops or leftover prescription medication into the ear. Some products can cause harm if the eardrum is damaged. Never probe the canal with cotton swabs. Excessive cleaning can make already-inflamed tissue more painful.
When in-person care is important
Severe pain, a swollen ear flap, head tilt, poor balance or a dog who cannot tolerate ear handling warrants prompt examination. Lethargy, fever or neurologic signs may indicate a more serious issue. Longstanding recurring infections often require a plan for underlying allergies or other causes.
How a telehealth visit fits
Photos may support a triage discussion and help plan next steps; medicine can only be selected when a clinician has sufficient information and the legal authority to prescribe. For related background, see skin allergies and ear problems.
Professional references
- AAHA: Veterinary evaluation of itching and skin disease
- Cornell Feline Health Center: Breathing distress
- Cornell University: Diarrhea in dogs
Telehealth is not an emergency service or a replacement for a needed physical examination. Diagnosis and prescribing depend on state rules and the clinician’s professional judgment.
This article is for general education and is not a substitute for care from your own veterinarian. Learn about The Pet Vet and our editorial policy.